TERMS AND CONDITIONS OF THE
GARDINALE ONLINE STORE

1. Seller Information

Gardinale Limited Liability Company (sp. z o.o.) ul. Ignacego Mościckiego 1, 24-110 Puławy, Poland VAT: PL7162847109 | REGON: 541129717 | KRS: 000116064 E-mail: team@gardinale.com | Tel.: +48 883 255 355 The company is a VAT payer.

2. Definitions

  • Store – the GARDINALE online shop at www.gardinale.com.
  • Seller – Gardinale Sp. z o.o.
  • Client – any individual or legal entity purchasing products in the Store.
  • User Account – optional account enabling order history tracking and faster future purchases.

3. Scope of Services

The Store sells:

  • dietary supplements,
  • plant extracts.
    Sales are intended for adults (18+) within the European Union. Worldwide shipping may be added in the future.

4. Creating a User Account

  1. The account is optional. Customers may place orders without registration.
  2. The account allows viewing order history and faster checkout.
  3. The Client may request account deletion by email at team@gardinale.com.
  4. Account data is processed in accordance with the Privacy Policy (GDPR).

5. Payment Terms

  1. The Seller provides electronic payment methods via mBank S.A. (availability depends on the provider).
  2. Traditional bank transfer and card payment are also available.
  3. Payment must be made before the goods are shipped.

6. Delivery Terms

  1. Orders within Poland are processed within 2 business days after payment is received.
  2. EU orders are usually delivered within 5–14 business days, depending on the country and carrier.
  3. For shipments outside the EU, the Client is responsible for customs duties, import taxes, and handling fees.
  4. Deliveries are made via courier services (DPD, GLS, InPost) or InPost Parcel Lockers.

7. Return Policy

  1. The Client may withdraw from the contract within 14 days of receiving the goods.
  2. Returns apply only to unopened products.
  3. Return shipping costs are borne by the Client.
  4. No return form is required — the Client may send a statement via email.
  5. After receiving the returned goods, the Seller will promptly refund the payment.

8. Consumer Rights

  • The right of withdrawal does not apply if the product has been opened or used in a way that prevents resale under food law.
  • The Client has the right to submit a complaint in the event of product defects under EU and Polish law.

9. Seller’s Liability

  • The Seller is not responsible for the effects of dietary supplement use — products do not replace a balanced diet or medical treatment.
  • The Seller is not responsible for delivery delays caused by the carrier or unforeseeable events.

10. Final Provisions

  1. The Seller reserves the right to change these Terms. Updates will be published on the website and become effective upon publication.
  2. These Terms apply from the moment they are published on the Store’s website.

ALL PRODUCTS

PINEAL GLAND AWAKE Hover Image

PINEAL GLAND AWAKE

CLEAN PINEAL GLAND

zł139.00

Longevity / Anti-Aging Hover Image

Longevity / Anti-Aging

TIMEBREAKER

zł139.00

Black Garlic Hover Image

Black Garlic

IMMUNE SHIELD

zł139.00

Hormonal Harmony Hover Image

Hormonal Harmony

Functional composition of natural bio-extracts

zł139.00

Peace of Mind Hover Image

Peace of Mind

Anti-Stress Support

zł139.00

PL-EKO 07

VEGAN 

GLUTEN FREEE

NO GMO

E-FREE

100% NATURAL

 ZERO WASTE

ZERO PRESERVATIVES

24 MONTH VALIDITY PERIOD

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GARDINALE Sp. z o.o.
SCIENCE AND TECHNOLOGY PARK
ul. Mościckiego 1,
24-110 Puławy
POLAND
team@gardinale.com

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CONTACT

Polityka Osobowych

1. Administrator danych

The controller of Customers’ personal data is:
Gardinale Spółka z ograniczoną odpowiedzialnością (limited liability company)
ul. Ignacego Mościckiego 1, 24-110 Puławy, Poland
E-mail: team@gardinale.com | Tel.: +48 883 255 355

2. Cel i podstawa prawna przetwarzania danych

Personal data is processed for the following purposes:
Fulfilling the sales contract (Article 6, Section 1, Letter b of the GDPR).
Managing the user account (optional) and enabling the use of order history.
Handling complaints and returns.
Sending commercial information only after consent (newsletter).

3. Zakres przetwarzanych danych

• Name and surname
• Email address
• Shipping address
• Phone number
• Order history
• Password (encrypted, non-recoverable)
Note : A user account is optional – purchases can be made without registration.

4. Udostępnianie danych

Dane mogą być przekazywane wyłącznie:
• operatorowi płatności (mBank S.A.),
• firmom kurierskim do realizacji wysyłki,
• podmiotom obsługującym księgowość i obsługę zamówień.

5. Okres przechowywania danych

Dane związane z realizacją zamówienia: przez okres niezbędny do realizacji zamówienia i zgodnie z obowiązującymi przepisami podatkowymi.

Konto użytkownika: przez czas aktywności  konta lub do momentu jego usunięcia.

6. Prawa Klienta

Każdy klient ma prawo do:
Dostępu do swoich danych i ich kopii.
Sprostowania danych.
Usunięcia danych („prawo do bycia zapomnianym”).
Ograniczenia przetwarzania danych.
Przenoszenia danych.
Wniesienia skargi do organu nadzorczego (PUODO w Polsce).

7. Środki bezpieczeństwa

Hasła kont są przechowywane w formie zaszyfrowanej.
Dane przesyłane przez formularze kontaktowe i zamówienia są szyfrowane protokołem SSL.
Sprzedawca stosuje procedury ochrony danych zgodne z RODO.

8. Cookies i podobne technologie

Pełna polityka cookies poniżej.

Polityka Cookies

1. Co to są pliki cookie

Cookies are small text files stored on the Customer’s device in order to:
improve the functionality of the website,
analyze traffic,
and maintain the user’s session (e.g., a logged-in account).

2. Rodzaje plików cookie używanych w sklepie

Niezbędne – umożliwiają korzystanie ze sklepu i realizację zamówień.
Funkcjonalne – pozwalają zapamiętać ustawienia i język strony, utrzymanie sesji konta.
Analityczne i marketingowe – wykorzystywane do analizy ruchu i przyszłych działań marketingowych (w przyszłości: GA, Meta Pixel itp.).

3. Zgoda na pliki cookie

Korzystając ze strony, Klient wyraża zgodę na używanie plików cookie zgodnie z polityką.
Klient może w każdej chwili zmienić ustawienia w przeglądarce lub poprzez baner cookie na stronie.

4. Przechowywanie danych

Cookies are stored for a maximum of 12 months or until they are deleted by the user.

5. Zarządzanie cookie

Customers can disable cookies in their browser settings at any time, or
delete existing cookies.
Disabling cookies may limit the store’s functionality (eg, loss of account sessions).

Powered by  GDPR Cookie Compliance
Przegląd prywatności

Yes, website owners are obliged to inform users about cookies and obtain consent to their use, especially analytical and marketing ones, as required by the GDPR and the Telecommunications Law (Article 173). Failure to comply with this obligation may result in high financial penalties (up to EUR 20 million or 4% of turnover) and loss of trust. A transparent notification (banner) and the possibility of user choice (consent, rejection, customization) are required.Obligation and legal basisGDPR (General Data Protection Regulation): Requires the processing of personal data in accordance with the principles of transparency and consent.Telecommunications Law (Article 173): Requires information about cookies and obtaining consent (or enabling its change through browser settings).What you need to do on the websiteNotification (Banner): Display a clear banner with information about cookies, the purpose of their use, selection options and the possibility of withdrawing consent.Consent: Users must provide informed consent to cookies that are not necessary for the basic operation of the site (e.g., analytical, marketing).User Options: Provide the ability to accept all, reject or adjust cookie settings (e.g., only necessary cookies).Privacy Policy: Provide easy access to a detailed Privacy Policy.Ongoing requirement: The notification should be visible and the ability to manage consent should be easy, e.g., through a permanent icon on the website.Consequences of non-complianceFinancial penalties: Up to EUR 20,000,000 or 4% of annual global turnover (GDPR), as well as up to 3% of revenue (Telecommunications Law).Loss of trust: Negatively affects the image and traffic of the website.SummaryVirtually every website using analytical, advertising, or content personalization tools must have a properly implemented cookie notification and consent mechanism, which is a legal requirement.