LEGAL INFORMATION / PAYMENT TERMS / DELIVERY TERMS / RETURNS
GARDINALE

Online Store www.gardinale.com

1. Legal Information

Seller: Gardinale Limited Liability Company (sp. z o.o.)
Address: ul. Ignacego Mościckiego 1, 24-110 Puławy, Poland
VAT ID: PL7162847109 | REGON: 541129717 | KRS: 000116064
Email: team@gardinale.com | Tel.: +48 883 255 355
The company is a VAT payer.

  • The store sells dietary supplements and plant extracts.
  • The store provides products to customers across the EU. Shipping outside the EU may become available in the future.
  • Wholesale resale without the Seller’s consent is prohibited

2. Payment Terms

  1. The store offers the following payment methods:
    • traditional bank transfer,
    • card payment,
    • electronic payments via mBank S.A. (the available methods depend on the operator’s current offer).
  2. Payment must be completed before the goods are shipped.
  3. In case of any payment issues, the customer is asked to contact: team@gardinale.com or by phone: +48 883 255 355.

3. Delivery Terms

  1. Orders within Poland are usually processed within 2 business days after the payment is posted.
  2. Orders within the EU are processed within 5–14 business days, depending on the country and the carrier.
  3. Deliveries are made via courier services (DPD, GLS, InPost) or InPost Parcel Lockers.
  4. For shipments outside the EU, the customer is responsible for customs duties, import taxes and handling fees charged by customs authorities.
  5. The Seller is not responsible for delays caused by the carrier or unforeseen events.

Returns / Withdrawal from the Contract

  • A customer who is a consumer has the right to withdraw from the contract within 14 days of receiving the goods.
  • Returns apply only to unopened products.
  • Return shipping costs are borne by the customer.
  • The Seller does not require a return form — the customer may send a declaration by email to: team@gardinale.com.
  • After receiving the returned goods, the Seller refunds the payment to the customer’s bank account without delay, in accordance with applicable regulations.
  • The products are dietary supplements — they do not replace a balanced diet or medical treatment and should be used in accordance with the manufacturer’s recommendations.

5. Final Provisions

  • The Seller reserves the right to amend these terms. Any changes will be published on the store’s website and shall apply from the moment of publication.
  • The Terms and Conditions are effective from the moment they are published on the store’s website.

ALL PRODUCTS

PINEAL GLAND AWAKE Hover Image

PINEAL GLAND AWAKE

CLEAN PINEAL GLAND

zł139.00

Longevity / Anti-Aging Hover Image

Longevity / Anti-Aging

TIMEBREAKER

zł139.00

Black Garlic Hover Image

Black Garlic

IMMUNE SHIELD

zł139.00

Hormonal Harmony Hover Image

Hormonal Harmony

Functional composition of natural bio-extracts

zł139.00

Peace of Mind Hover Image

Peace of Mind

Anti-Stress Support

zł139.00

PL-EKO 07

VEGAN 

GLUTEN FREEE

NO GMO

E-FREE

100% NATURAL

 ZERO WASTE

ZERO PRESERVATIVES

24 MONTH VALIDITY PERIOD

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GARDINALE Sp. z o.o.
SCIENCE AND TECHNOLOGY PARK
ul. Mościckiego 1,
24-110 Puławy
POLAND
team@gardinale.com

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CONTACT

Polityka Osobowych

1. Administrator danych

The controller of Customers’ personal data is:
Gardinale Spółka z ograniczoną odpowiedzialnością (limited liability company)
ul. Ignacego Mościckiego 1, 24-110 Puławy, Poland
E-mail: team@gardinale.com | Tel.: +48 883 255 355

2. Cel i podstawa prawna przetwarzania danych

Personal data is processed for the following purposes:
Fulfilling the sales contract (Article 6, Section 1, Letter b of the GDPR).
Managing the user account (optional) and enabling the use of order history.
Handling complaints and returns.
Sending commercial information only after consent (newsletter).

3. Zakres przetwarzanych danych

• Name and surname
• Email address
• Shipping address
• Phone number
• Order history
• Password (encrypted, non-recoverable)
Note : A user account is optional – purchases can be made without registration.

4. Udostępnianie danych

Dane mogą być przekazywane wyłącznie:
• operatorowi płatności (mBank S.A.),
• firmom kurierskim do realizacji wysyłki,
• podmiotom obsługującym księgowość i obsługę zamówień.

5. Okres przechowywania danych

Dane związane z realizacją zamówienia: przez okres niezbędny do realizacji zamówienia i zgodnie z obowiązującymi przepisami podatkowymi.

Konto użytkownika: przez czas aktywności  konta lub do momentu jego usunięcia.

6. Prawa Klienta

Każdy klient ma prawo do:
Dostępu do swoich danych i ich kopii.
Sprostowania danych.
Usunięcia danych („prawo do bycia zapomnianym”).
Ograniczenia przetwarzania danych.
Przenoszenia danych.
Wniesienia skargi do organu nadzorczego (PUODO w Polsce).

7. Środki bezpieczeństwa

Hasła kont są przechowywane w formie zaszyfrowanej.
Dane przesyłane przez formularze kontaktowe i zamówienia są szyfrowane protokołem SSL.
Sprzedawca stosuje procedury ochrony danych zgodne z RODO.

8. Cookies i podobne technologie

Pełna polityka cookies poniżej.

Polityka Cookies

1. Co to są pliki cookie

Cookies are small text files stored on the Customer’s device in order to:
improve the functionality of the website,
analyze traffic,
and maintain the user’s session (e.g., a logged-in account).

2. Rodzaje plików cookie używanych w sklepie

Niezbędne – umożliwiają korzystanie ze sklepu i realizację zamówień.
Funkcjonalne – pozwalają zapamiętać ustawienia i język strony, utrzymanie sesji konta.
Analityczne i marketingowe – wykorzystywane do analizy ruchu i przyszłych działań marketingowych (w przyszłości: GA, Meta Pixel itp.).

3. Zgoda na pliki cookie

Korzystając ze strony, Klient wyraża zgodę na używanie plików cookie zgodnie z polityką.
Klient może w każdej chwili zmienić ustawienia w przeglądarce lub poprzez baner cookie na stronie.

4. Przechowywanie danych

Cookies are stored for a maximum of 12 months or until they are deleted by the user.

5. Zarządzanie cookie

Customers can disable cookies in their browser settings at any time, or
delete existing cookies.
Disabling cookies may limit the store’s functionality (eg, loss of account sessions).

Powered by  GDPR Cookie Compliance
Przegląd prywatności

Yes, website owners are obliged to inform users about cookies and obtain consent to their use, especially analytical and marketing ones, as required by the GDPR and the Telecommunications Law (Article 173). Failure to comply with this obligation may result in high financial penalties (up to EUR 20 million or 4% of turnover) and loss of trust. A transparent notification (banner) and the possibility of user choice (consent, rejection, customization) are required.Obligation and legal basisGDPR (General Data Protection Regulation): Requires the processing of personal data in accordance with the principles of transparency and consent.Telecommunications Law (Article 173): Requires information about cookies and obtaining consent (or enabling its change through browser settings).What you need to do on the websiteNotification (Banner): Display a clear banner with information about cookies, the purpose of their use, selection options and the possibility of withdrawing consent.Consent: Users must provide informed consent to cookies that are not necessary for the basic operation of the site (e.g., analytical, marketing).User Options: Provide the ability to accept all, reject or adjust cookie settings (e.g., only necessary cookies).Privacy Policy: Provide easy access to a detailed Privacy Policy.Ongoing requirement: The notification should be visible and the ability to manage consent should be easy, e.g., through a permanent icon on the website.Consequences of non-complianceFinancial penalties: Up to EUR 20,000,000 or 4% of annual global turnover (GDPR), as well as up to 3% of revenue (Telecommunications Law).Loss of trust: Negatively affects the image and traffic of the website.SummaryVirtually every website using analytical, advertising, or content personalization tools must have a properly implemented cookie notification and consent mechanism, which is a legal requirement.